Shipping Policy
Last Updated: [29/11/2025]
🚚 Shipping Policy — KYDEN
📦 Shipping Partner
- ✅ We ship all orders via Shiprocket (Fastrr) — one of India's most trusted logistics networks
- ✅ You will receive a tracking link via Email/WhatsApp once your order is dispatched
🗺️ Shipping Locations
- 📍 We currently ship within India only
- ❌ International shipping is not available at the moment
⏱️ Delivery Timeline
- 🟢 Standard delivery within 3–5 business days from the date of dispatch
- 🟡 Remote or rural areas may take slightly longer
- 📅 Business days are Monday to Saturday, excluding public holidays
💸 Shipping Charges
- 🎉 FREE Shipping on all orders above ₹599
- 📦 Orders below ₹599 will have a nominal shipping fee applied at checkout
⚠️ Delays & Exceptions
Shipping may be delayed due to circumstances beyond our control, including:
- 🌧️ Adverse weather conditions
- 🚚 Courier partner operational delays
- 🎊 Peak festive seasons (Diwali, Holi, etc.)
- 🏛️ National holidays or strikes
- 📍 Incorrect or incomplete address provided by the customer
In such cases, we will keep you updated via Email or WhatsApp and ensure your order reaches you as soon as possible.
📬 Order Tracking
- 🔍 Once dispatched, you will receive a tracking ID via Email or WhatsApp
- 📱 You can track your order directly on the Shiprocket (Fastrr) tracking portal
- 🕐 Tracking updates may take 12 hours to reflect after dispatch